General Inspection Technical Office

General Inspection Technical Office consider the following as general and fundamental principles in determining itsown strategy and objectives, in view of the ability to compete in the global market, more than ever ,and on a long-term basis continuous basis.

  • Providing attention to the needs of all stakeholders in the group and to reconciling their interestwhile ensuring that they receive prompt responses and a high degree of quality and efficiency.
  • Approach to ethical behavior in business.
  • Continuous innovation in the provision of services, operations, and scientific systemsthat show accurate results at work.
  • Anticipating customer needs.
  • Excellence in services offered.
  • Protection of the environment throughout the provided service process cycle.
  • Protection of staff safety, health, and well-being.
  • Strategic cooperation with customers.
  • Continuous improvement in the quality, cost, and efficiency of services.

The key tools to support the implementation of this policy are as follows:

  • Communicate with stakeholders
  • Strict compliancewith applicable laws, regulations, policies and procedures of the company.
  • Implement standards and analyze stakeholder expectations
  • Implement standards, analyze stakeholders’ expectations, design and deliver new services and processes, andutilization of researches.
  • Defining and managing preventive and corrective measures through a management and monitoring systemfor assessing and evaluating impactsthe effects ofproduct’s poor qualityas well as estimatingthe effects of the efficiency of the companyat the internal and external levels.
  • Execution and maintenance of advanced management systemsaimed at continuous improvement.
  • Adoption of procedures to evaluate and monitor the performance of suppliersstarting with the stage of their selection and in the subsequent stages, in terms ofcompetitive advantage and qualitative performance, and the possibility of joint strategic development,and economic, social and environmentalsustainabilityof suppliers and their relationship with the company.
  • Staff’s development, rehabilitation, and performance improvement.
  • Strategic planning of goals.
  • Continuous improvement activities.
  • Organizational structure that focuses on ensuringavailability and adequacy of the necessary human resources required to achieve the planned goal,and protecting the environment and occupational safety.

Role of managers/Members assigned to the company are asked to:

  • Refer this policy in the local language to all employees.
  • Take appropriate measures to ensure the full implementation of this policy
  • Identify goals and strategiesthat are consistent with general and fundamental principlesand tools outlined in this policy.
  • Verify that the results achieved are consistent with the objectives.
  • Involve employees and give them a measure of responsibility in implementing the activities of this policy.
  • Point to the existing faults, promote and implement adequate corrective, preventive and improvement measure,and verify their effective implementation both at the technical and organizational levels.